We do our best to process orders the same or following business day and provide complimentary 2-day shipping on U.S. orders. To account for any unanticipated delays, please allow up to four business days (not including holidays) to receive your order or longer if you are outside the continental U.S. You will receive an email containing tracking information once your order ships.
We guarantee your 100% satisfaction with Virginskin. Plain and simple.
We manufacture Virginskin through a high quality, technically-intensive process and stand behind each tube that we sell. For that reason, we are unable to offer returns in the way that many mass-produced brands do. However, if you are unhappy with any purchase for any reason we want to know why and will resolve your concerns or provide a refund.
If you have product usage questions, please contact us at firstname.lastname@example.org. We are ready to help and eager to hear your feedback.