Complimentary two-day domestic shipping

FAQ

PRODUCT

Which skin types are most compatible with Virginskin?
Virginskin has a blend of powerful, pure botanical ingredients. Gentle enough to soothe irritated skin, yet its fast absorbing, rich formula is effective on all skin types.

How does Virginskin fit into my skincare regimen?
With its unique formulation, Virginskin may be used alone, as an anti-aging moisturizer, and to naturally refresh and enhance the skin’s youthful glow. It may also be used together with your existing products, taking your skincare regimen to the next level.

What products can Virginskin replace?
Virginskin is formulated to nourish, calm and moisturize skin. Multi-purpose and gentle enough to soothe irritated areas, it can also be used as your everyday facial day cream, night cream, treatment for fine lines and wrinkles, and hydrator for the neck and décolleté area. Virginskin also glides onto and absorbs effortlessly into skin to act as a primer under foundation or in place of makeup.

How long until I see results with Virginskin?
Virginskin begins nourishing, moisturizing, and firming your skin immediately. You may start seeing results over the first few days with fuller results typically appearing after 14 days of twice daily use. Over time, we expect results to improve further.

How long will a tube of Virginskin last?
One 50ml tube of Virginskin will typically last approximately six weeks when applied twice daily using a pea size amount for each application.

What is the shelf life and storage of Virginskin?
Virginskin has a shelf life through the storage date marked on the top of the tube. We recommend that you keep Virginskin away from extreme hot and cold temperatures over prolonged periods. 

I love my Virginskin. Do you offer other products?
We are focused on making the best solution for your skin and have concentrated our efforts on Virginskin Anti-Aging Cream, which delivers exactly that. However, we love to hear from our customers and welcome any suggestions that you have for future development. 

Is Virginskin tested on animals?
We do not test Virginskin on animals and never will. 

Where is Virginskin manufactured?
Virginskin is formulated and manufactured in Provence, France, a region renowned for its natural beauty and serenity, diverse landscapes, rolling vineyards, olive groves, pine forests, and lavender fields. Our ingredients embody the natural purity and essence of Provence and our manufacturing process utilizes the latest technology with a relentless focus on quality and exacting technical standards. 

ORDERS AND SHIPPING

How long will it take to receive my order?
We do our best to process orders the same or following business day and provide complimentary 2-day shipping on U.S. orders. To account for any unanticipated delays, please allow up to four business days (not including holidays) to receive your order or longer if you are outside the continental U.S. You will receive an email containing tracking information once your order ships.

PLEASE NOTE: Due to Covid-19, our carriers may experience delays to their standard delivery time. 

Do you offer express shipping?
We offer complimentary 2-day shipping (for U.S. orders) with every order. Overnight shipping is available for an additional fee.

Do you ship worldwide?
Please contact us regarding international orders. We will do our best to accommodate.

Virginskin is not responsible for your destination country’s duties and tariffs or delays due to international customs or transit issues. We recommend reviewing your country's local import policies prior to ordering as we are unable to provide returns or refunds due to customs delays, holds, taxes, or fees.

Do you provide shipment tracking information?
We typically process orders within 1 business day and will send an email containing tracking information once your order ships.

What is your return policy?
We guarantee your 100% satisfaction with Virginskin. Plain and simple.

We manufacture Virginskin through a high quality, technically-intensive process and stand behind each tube that we sell. For that reason, we are unable to offer returns in the way that many mass-produced brands do. However, if you are unhappy with any purchase for any reason we want to know why and will resolve your concerns or provide a refund.

If you have product usage questions, please contact us at hello@virginskinbeauty.com. We are ready to help and eager to hear your feedback.

PRESS

I'm a blogger or writer and would like to review your products, how can I get a sample to review?
Please send us an inquiry through our contact form, along with the name of your website or social media platforms. We will be back to you within one week and look forward to sharing Virginskin with you.

Have any other questions? Contact us at hello@virginskinbeauty.com.